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Over 20 years of experience providing quality technical documentation and online help for products and services to help you:
Deliver the information your customers need to get the most out of your products and services.
Increase customer satisfaction with accurate explanations of features and step by step procedures.
Present your products and services in the best possible light to create a positive impression.
Reduce support costs by helping customers avoid common mistakes and confusion due to complexity.
With single-sourcing, topics are documented once and then information can be reused in a variety of contexts to provide:
Application online help, browser-based help, and printable output from a common repository.
Consistency by providing the same explanation, regardless of context.
Timely updates because a change to the source is reflected immediately in all instances.
Reduced maintenance costs by eliminating redundancy.
Email: tom@mrwrite.com |
Copyright © 2011 by Tom Magnus. |
Phone: (310) 318-9100 |